OneEmpower’s suite of Smart Customer Value Management™ (or Smart CVM™) solutions is a world-leading deep-technology enterprise loyalty marketing and customer transactions management platform that helps businesses achieve what they need most – maximize the life-time value of their customers.
OneEmpower’s Smart CVM™ enables businesses interact and engage with their customers through targeted real-time data-driven loyalty marketing at multiple customer touch-points and improve the effectiveness of marketing campaigns through continuous tracking and analysis of the results of each marketing campaign, thereby empowering businesses delight their customers, generate more value from their customers and create competitive advantage.
Smart CVM™ has empowered many businesses ranging from Fortune 500 banks to Forbes Global 2000 companies and SMEs, spanning banking, community service, hospitality, insurance, loyalty marketing service, prepaid/gift card service, retail, sport, telecommunication and transport, and tens of millions of their customers across the world.
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Host-based and chip-based enterprise solution for targeted real-time data-driven loyalty marketing at multiple customer touch-points integrated with payment |
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Targeted marketing module for making selected offers to specific target customer groups; enables setup up of campaigns and selection criteria, and tracking response |
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Electronic catalogue for online shopping integrated with real-time loyalty marketing and redemption of reward entitlements |
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Interactive user interface module for graphically viewing customer data through various pre-defined data cubes, providing insights into customer behaviour |
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Chip-based offline solution for contact and contactless stored value (prepaid and gift) card |
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Host-based online solution for stored value (prepaid and gift) card |
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